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I called to cancel my service with Directv after 2+ years of service. I was told that I would incur an early termination fee. I said I had fulfilled my 2 year contract. They said I had upgraded my equipment, and therefore agreed to a new 2 year contract. My reply was I was offered a "customer loyalty" offer of an upgraded receiver at no cost. Their reply was any upgrade was acceptance of a new 2 year contract. I said there was no mention of that anywhere in the offer. There reply was since you ordered online, it is your responsibility to read the "Equipment Lease Addendum".

I HAVE BEEN BAFFLED FOR THE PAST SEVERAL YEARS WHILE FILLING UP MY CAR. I PURCHASED MY 1996 CUTLASS OLDSMOBILE LS IN 1997. AT THAT TIME, I COULD FILL MY CAR UP FOR $15.OO FROM AS EMPTY AS THE TANK COULD BE WITHOUT RUNNING OUT. I HAVE KNOWN THAT THE TANK COULD HOLD AT THE MOST 16 GALLONS. NOW TODAY WHEN I FILL UP, ITS IN THE NEIGHBORHOOD OF $61.00, PLUS THE GALLONS SOLD WILL TELL ME 17-18 GALLONS. I WOULD LOVE TO KNOW HOW IT IS THAT MY GAS TANK HAS TAKEN ON A NEW SIZE. MOST CONSUMERS TODAY DO NOT KEEP THE SAME CAR FOR OVER 15 YEARS AS I HAVE DONE.