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Anthem Blue Cross to End Mid-Year Policy Changes Under Class Action Settlement, Refund $8.3 Million to California Consumers

Case Status:
Active

Settlement Protects California Consumers From Unexpected Medical Bills

Under an October 2015 class action settlement, Anthem Blue Cross in California will no longer make mid-year changes to individual customers’ annual deductibles, co-pays, or other out-of-pocket costs and will refund $8.3 million to consumers. 

The settlement resolves two lawsuits challenging mid-year changes Anthem made to individual California policies in 2011. The two consolidated lawsuits brought by Shernoff Bidart Echeverria Bentley LLP and Consumer Watchdog were filed in Los Angeles and presided over by Los Angeles County Superior Court Judge Jane Johnson.

The lawsuits alleged that Anthem illegally increased “annual deductibles” and other “annual” and “yearly” out-of-pocket costs, thereby reducing the benefits available under consumers’ health plan contracts, in the middle of the year.

All Californians enrolled in individual Anthem health plans will benefit from the settlement provision barring future mid-year cost increases unless there is a change in law or regulation that supports such modifications.  Additionally, Anthem will reimburse approximately 50,000 impacted consumers who paid more out-of-pocket due to the 2011 mid-year changes a total of nearly $8.3 million.  Consumers do not need to file a claim to receive reimbursement.  In December, checks will be mailed to consumers who paid more as a result of the 2011 mid-year changes.

 “Anthem should be commended for listening to the heartfelt concerns of its policyholders.  This settlement gives consumers the peace-of-mind of knowing that their ‘annual’ out-of-pocket costs won’t change in the middle of the year,” said Consumer Watchdog lead attorney Jerry Flanagan.

Consumer Watchdog said the settlement provision protecting consumers from mid-year changes is especially important in the era of Obamacare when consumers may only change health plans once a year during designated “open enrollment” periods. 

Download the settlement here.

  • Read Consumer Watchdog's brief opposing Blue Cross's attempt to push consumers out of court and into arbitration.
  • Read Consumer Watchdog's brief explaining the Consumers Legal Remedies Act violation.
  • Read the Los Angeles Times brief on the lawsuit.
  • Read the press release on the Judge's decision to reject Blue Cross' attempt to push consumers out of court.
  • Download the complaint – case number BC473408 – filed in Los Angeles Superior Court.
  • Read the press release anouncing the lawsuit.