Homecomplaint › David - League City, TX - BMW Condenser

Consumer Complaint

David - League City, TX - BMW Condenser

Companies Involved: 
BMW
Issue Area: 
Other

The air conditioner on my BMW stopped blowing cool air so I took it into the dealership to be repaired. My vehicle is under warranty so I had no worries. I was called a couple of days later only to be informed my condenser was hit by a rock and that is not covered by my warranty due to being "external damage." I did some research of other BMW owners and noticed there is a design flaw as to where the condenser is located and the way the vents/baffles are set up on the front of the car. The vents open up during the heat of the day while you are driving - exposing your condenser fan which anything can land into that area and create damage. I know this is a common problem because the parts are on backorder.