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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

4/14/2015
I canceled my service with Adam on March 28, 2015 but he failed to actually do the cancellation resulting in 2 weeks of extra charges. Direct TV refuses to acknowledge the error. Also when purchasing a DVR mid contract the agent failed to verbally... More >
4/13/2015
I'm running into a problem with receptionists blocking my access to doctors by any means possible - is this a problem that happens often to medicade users. More >
4/12/2015
After losing my house in 2014, DirecTV refused to cancel my service that I had only had for about 4 months. They said I had a 2 year contract. When I explained that I was going to be homeless because I lost my home in Texas, they ignored that and... More >
4/10/2015
Anthem keeps sending me EOB letters for Denial of my Claims, stating that I was not an eligible member at time services were provided. I was a member, paid in full etc. They are retaliating against me because I filed a greivance against them. The... More >
4/10/2015
In the Blue Shield of CA PPO 90 Platinum Summary of Benefits Plan it states that Generic prescriptions are $5, Brand Formulary are $15, Brand non-formulary are $25. On page 18 of the Plan Document it states otherwise. It reads: If the member or... More >