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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

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Kirk - CA - Bank of America Inspection Fee
6/11/2013
This evening I was contacted by B of A mortgage customer service asking when I will make a payment. Told them I have the 16th of this month per the signed agreement when all the papers were signed. Gil of BofA, tells me that a FIFTEEN DOLLAR CHARGE... More >
Bobby - Irving, AL - United Health Care changed terms of insurance in middle of contract year
6/11/2013
We have had United Health care for years and years and this year they made major changes to our policy in april. I have Leukemia and was diagnosed last year so our deductible was met suddenly its not met and we are facing lots of out of pocket... More >
Glenda - Houma, LA - Geovera Insurance Vastly Underpaid HO Claim
6/11/2013
I had a home owners policy with Geovera. I also had the misfortune of having my water heater Bust upstairs. To make a long story short...they sent someone out to view my damages. That Was a joke as she wasn't remotely interested in them! I had... More >
Michael - Apex, NC - Kia Soul horrible mileage / falsely advertised / bait and switch
6/10/2013
In April of 2012 my wife and I were looking for a new family car to get us around town and hopefully a couple road trips. We settled on the kia soul due to cabin size and estimated MPG, however; the miles per gallon since purchase have been 6-8mpg... More >
Frank - San Diego, CA - Can DirecTV hold a customer hostage w/o written or verbal financial information?
6/10/2013
Can DirecTV hold a customer hostage w/o written or verbal financial information on the total monies required to maintain the contract and can the figures change during the contract w/o previous knowlege during the contract? I thought california had... More >