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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

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Elsa - Pacific Palisades, CA - BANK OF AMERICA- check buying scam
5/17/2013
Bank of America does not disclose the cost of different check options. The customer has to blindly go through the process of purchasing. A consumer has NO WAY OF KNOWING which option is the least expensive, unless one goes through the process of... More >
Maureen - Kansas City, MO - Farmers Insurance - OVERCHARGED FEES AND INSURANCE CHARGE ON FLEXIBLE UNIVERSAL LIFE POLICIES
5/17/2013
HAVE HAD 2 POLICIES STARTING 1996 @ $75,000/PRINCIPAL SUM POLICIES STARTING 1999 FOR GRAND KIDS @ $50,000/PRINC SUM THE INSURANCE CHARGES AND FEES ARE HIGHER THAN THE PREMIUMS ON MY HUSBAND AND MY GRAND KIDS. IN ALL THESE YEARS MY POLICY IS THE ONLY... More >
Jose - Miami, FL - United Healthcare - Forced to order HIV meds by mail and forced to use Optum Rx
5/16/2013
I was forced to get my HIV meds thru an outsourced pharmacy called Optum Rx. My two major issues: 1) Your HIV information is now accessible by an external company you are FORCED to use with no other option but to pay out of pocket (HIV meds are over... More >
Christopher - Henrrico, CA - Express scripts - Mail order medications
5/16/2013
Just like the Anthem Blue cross class action lawsuit, some health insurance co's only allow mail order medications for certain medications, ie: HIV meds. The company only saves a couple hundred dollars by purchasing from an online company. Its... More >
Grant - Naples, FL - Hyundai + Kia MPG
5/15/2013
I am one of the many who apparently bought a 2012 Hyundai Elantra because of mileage claims by manufacturer and dealer. I have gotten a best of 27 MPG on vehicle and that was highway. I wish now I could return vehicle for full refund, as I could... More >