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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

6/22/2016
On February 29, 2016, I called AT&T U-verse to order internet service. The person I spoke with (Anna? Amanda?) said that they were running a promotional special in which if I combine U-Verse with DirecTV then I could receive internet, a DirecTV... More >
6/21/2016
I have lived on the same street in Willow Glen, San Jose for 25 years. For those years my PG&E bill has been twice to three times that of my neighbors. I have called, visited, signed up and begged for answers with no luck. Over the last year PG... More >
6/20/2016
I'm writing to complain about So Cal Gas. Not only did rates increase in such a way that the LA City Council was investigating the utility, but they have so few technicians their service is substandard. I had my gas service disconnected on June... More >
6/19/2016
My mother passed away on February 14, 2016. I was the executor of her will and she left meticulous notes and files. She had several life insurance policies, bank accounts, annuities, and the refund for the deposit on her apartment at Prescence... More >
6/18/2016
After experiencing Anthem's network of substandard doctors, no available Urgent Care partners in my area, denial of a much needed endoscopy, and no attempt to provide care for my daughter's foot infection while paying the $800 monthly... More >