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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

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7/13/2014
An Addendum and FYI Written response I received to medical claims appeal by Anthem: (Claim initially processed as out of network. Information provided by numerous Anthem customer service representatives as well as published online states physician... More >
7/13/2014
Based upon recent and continuing events in dealings with Anthem, I have discovered a total lack of satisfactory customer service and lack of credible and truthful information. We were required to change our policy on Mar 1, 2014 as our previous... More >
7/12/2014
I heard about the class action lawsuit and wanted to add my voice. I chose Anthem precisely because the pediatrician I go to was in their network. We went for checkups in january and submitted claims to insurance. Then in May we had an urgent care... More >
7/11/2014
We had an individual Anthem Insurance Policy for our family from 2010. Last year we received a notice from Anthem, saying that it's getting canceled due to issues from Obamacare. So we were forced to get a new insurance policy that cost us 300%... More >
7/11/2014
Much like the other stories, I too fell victim to Anthems "bait and switch". Not only was I promised that all of my doctors would still be in newtwork but my deductible was raised $4000 and my premium went up $50 a month. I was told that... More >