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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

8/5/2016
I had a A/C that stopped working and it was covered up to $2,500 by HSC. After waiting for a week I continued to call and try to get more information and their customer service was abysmal. The customer care representatives couldn't tell me... More >
8/4/2016
A collection agency notified me on 7/14/16 that I owed $$ from a 2012 emergency room evaluation. Huh, really?!? --This is the very first time I have been notified of a balance due. Four years have gone by, what's up with that?!? Never, ever did... More >
8/4/2016
Moved last weekend from Irvine to a Irvine Company owned apartment on the border of Tustin and Irvine, in a gated apartment complex. So, it's even safer than before where I was living. I called up infinity auto insurance to update my address,... More >
8/3/2016
See attached for fraudulent letter I received in the mail yesterday. I also attached a copy of the envelope showing it was postmarked from Spain, along with the authentic looking check from Walmart Inc. Upon research, it appears this scam works by... More >
8/2/2016
Insurance denied claim and denied my appeal. They stated provider was "not in network". Before scheduling an appointment; I used the Aetna tool to determine that the provider was "in network". The provider confirmed that they... More >