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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

6/30/2016
I have a claim with the Public Utilities Commision, File no. 390527, but a not confident that they are taking this seriously. The facts are as follows: We installed solar panels on our roof at the end of last year in an effort to conserve energy and... More >
6/30/2016
Last year in November, solar panels were put on my house, which I paid $6000 for, to lower my electricity bills. Since then, DWP skipped a billing cycle and then sent me an $800.00 bill! I asked them to come look at the new meter they installed,... More >
6/30/2016
I called to change my AT&T internet account usage, AT&T rep said my promo was over and my price was going up. So, I spoke to a Sales & Billing rep, Manesh Singh. He told me I could get a house phone and my bill would go down $23 and if I... More >
6/30/2016
My daughter was victim to a scam on care.com. She was scammed out of $4800. She was hired as a nanny for a 4 year old boy that was in a wheelchair. He and his single mom were moving from Texas to Colorado. She sent my daughter a check for around $... More >
6/30/2016
I've had a problem with National Grid with my electric bills for the past 2.5 years. After complaining time & time again via their website, my bills went south fast. Starting when I was on a budget with them at $100 a month, that over 6 to 8... More >