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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

6/28/2016
Today, (6/28/16) I called infinity insurance to remove a vehicle. Right away, the person helping told me there was a $5.00 charge to make any changes to the policy, so I asked so what if I cancel my policy, and she stated there is $20.00 charge to... More >
6/27/2016
I made a account password change this morning around 9:30am CT and received email confirmation from UHC of the change. I have been receiving the same email from UHC every 1 to 2 minutes since 9:30am CT. It is not 3:00pm CT. Per the instruction in... More >
6/24/2016
Since September 1987 I have been paying $246 per quarter to North American Company for a universal life policy with a face amount of $150060.96. My policy number is 6278326098. On May 3 of this year I received notification from the company that my... More >
6/24/2016
Beware - DirecTV will say one thing on the phone, then the fine print on the contract will be much different. More >
6/24/2016
I received a letter stating I was denied auto insurance because of some consumer reporting agency though I never gave consent to run my information or even request insurance from Allstate after they doubled my monthly premiums and I found cheaper/... More >