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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

12/16/2014
On Nov 3,2014, I received a letter from AETNA, stating changes to my Prescription Drug coverage.They said that I would have to receive my 5 HIV medications through their Specialty Pharmacy. The co-insurance would be 20% or a max of $ 150. per... More >
12/15/2014
We went to O'Connor for the delivery of our baby and the epidural was administered by an out-of-network anesthesiologist. While we did our homework, made sure the hospital and the OB were both in-network, we were never told or asked if it was... More >
12/14/2014
I'm a former executive level employee of Provide Commerce (parent company of Shari's Berries) which has recently been acquired by FTD. Despite worries from the company for years about the negative health effects and consumer sentiment around... More >
12/14/2014
I purchased my daughter's Anthem Blue Cross Tonik PPO through Anthem Blue Cross directly 10/2103. She was seen several times, including a visit in March 2014. Everything was fine. In the mail, I receive 3 new insurance cards for her. We go to... More >
12/13/2014
Last December (2013), on the NY State insurance exchange, United Healthcare sold - and I bought - an EPO plan. EPOs vs. HMOs do not require referrals to see in-network specialists. Apparently, UHC made a mistake! Oops! It didn't mean to sell EPO... More >