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Complaints

The complaints we receive help us educate policymakers, the media and the public about real problems faced by real consumers. Over the years, consumer complaints have played a key role in our successful efforts to change laws and hold corporations accountable.

Consumer Watchdog has not verified the veracity nor endorsed any claim made in the complaints listed below.  We publish these complaints for the purposes of discussion only.

Please tell us your story.

3/5/2014
I cancelled my account with DirectTv in February 2014 I was aware of the cancellation fee. I asked if I could set up a payment arrangement I was told that a payment arrangement could only be set up once it goes into collections. I was not told nor... More >
3/4/2014
I have contacted AT&T twice--end of December 2013 and early February 2014--to cancel my voicemail service. Each time it took at least 20 min. and I was told the problem was resolved. The second time they also said my bill would be credited. this... More >
3/1/2014
on 2/25/14 received notification on my cell phone about software update from AT&T. I went into the app info to find out what I would be updating only to find what I feel are huge privacy invasions. I took my phone to the nearest AT&T dealer... More >
3/1/2014
In November, 2013, I was in North-East Asia and had made a booking with Etihad for a flight to Amsterdam. I wanted to stay in Amsterdam for a few days and then fly on to Panama City, Panama. I searched online and found that KLM had direct flights... More >
2/28/2014
Lenders and builders are far too comfortable with taking advantage of consumers. Most of us rely on them and government regulations to protect our investments and interests in the home buying process. As consumers and home purchasing, we are... More >