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Consumer Watchdog Joins International Call for Rental Car Firms to Protect Driver Data Privacy

Wed, 12/06/2017 - 19:52

SANTA MONICA, CA – Consumer Watchdog today joined Privacy International and other public interest groups in an international call for car rental companies to protect the privacy of driver and passenger data their rented vehicles collect.

“Today’s cars are little more than rolling computers that amass huge amounts of information,” said John M. Simpson, Consumer Watchdog’s Privacy and Technology Project Director.  “When you rent a car, you must have the right to control how that extremely revealing data is used.”

Privacy International, Consumer Watchdog and the other groups sent joint letters to rental car companies and auto manufacturers telling them that:

  •  Car rental companies and car-share services should delete driver and passenger information when drivers return cars.
  •  They should provide clear and simple instructions to customers about how they can delete their personal data, as well as any passenger’s data. 
  •  Car rental companies and car-share services should minimize their data processing and only process personal data with driver/passenger unambiguous consent, or if strictly necessary for the delivery of the service.
  •  They should adopt privacy-by-design, including taking measures to protect personal data from unauthorized access. 
  •  Car manufactures should also make removal of all personal data clear and simple for drivers and passengers to do, with a data deletion button.

The groups’ letters came after an in-depth study, “Connected Cars: What Happens to Our Data on Rental Cars,” by the London-based Privacy International.  The report was also given to the United Kingdom’s Information Commissioner. The report noted:

“The car industry is undergoing seismic change. Autonomous vehicles grab the headlines. Yet in conversations around the Internet of Things, the increasingly connected nature of transportation receives insufficient attention. The focus is on the home and work place. Yet cars, still considered private places, are the next gold rush for data miners, with a variety of different companies hungry for your data. Thus, there are a wide variety of privacy-related implications of connected cars, from those that are super connected, to those with basic infotainment systems.”

Read the group's letters and Privacy International’s research report here. 



View a video about the report here.

In addition to Privacy International and Consumer Watchdog, groups signing the letters to the rental car companies and manufacturers included: ANEC - the European consumer voice in standardization, Campaign for a Commercial-Free Childhood, Consumer Action, Consumer Federation of America, Hermes Center for Transparency and Digital Human Rights, and the Norwegian Consumer Council.

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