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News Release
12/16/2015
Posted by Laura Antonini
Santa Monica, CA – Consumer Watchdog warned consumers shopping for health plans or thinking about switching plans of five significant challenges to quality care.  Consumers are currently in the process of enrolling in new health coverage or switching plans for 2016. Consumer Watchdog offered tips to help avoid these consumer pitfalls...
News Story
2/6/2015
Posted by Mark Reback
Insurance giant Anthem Inc. suffered a massive data breach exposing the personal information of up to 80 million Americans — and it could have been even worse for consumers. The hackers didn't take sensitive medical information on patients or their credit card data, according to the company, even though it was stored alongside Social...
News Story
2/6/2015
Posted by Mark Reback
The California Department of Insurance has launched an investigation into a data breach affecting about 80 million customers, former customers and employees of health insurer Anthem in California and other states, Bay City News reports (Bay City News, 2/5). Anthem Blue Cross, the insurer's California branch, and other affiliated health plans...
News Release
2/5/2015
Posted by Carmen Balber
Santa Monica, CA – The day after Anthem Blue Cross revealed that millions of customers’ information had been hacked, Consumer Watchdog and Patient Privacy Rights called on Cal INDEX, the health information database created by Anthem and Blue Shield of California, to allow consumers to opt-in rather than force them to opt-out. “...
News Story
12/18/2014
Posted by Mark Reback
Consumer Watchdog has raised concerns over a California HIE and potential patient privacy concerns. When implementing a new electronic health record (EHR), patient privacy and security issues should be a top priority for healthcare organizations. For example, individuals want to know that their protected health information (PHI) is secure, and...
News Story
12/18/2014
Posted by Mark Reback
It didn’t take the spectacular hacking of Sony computers for consumers to be aware that their privacy is at risk every time someone new gets some of their data. Hackers attack everywhere—financial institutions, retailers, government, universities, medical institutions—and security precautions don’t seem up to the task. On...
News Story
12/17/2014
Posted by Mark Reback
A prominent consumer group is calling on customers of two leading health insurers to boycott a vast new database of patient medical records until privacy concerns are addressed. At issue is the California Integrated Data Exchange, or Cal Index, backed by $80 million from Anthem Inc. and Blue Shield of California. In recent weeks, the two insurance...
News Release
12/16/2014
Posted by John M. Simpson
UPDATE: Here's where to opt  out: http://optout.calindex.org/OptOut/optout.html SANTA MONICA, CA – Consumer Watchdog today urged consumers to opt out of the new electronic health information exchange, Cal INDEX, that is being set up by Blue Cross and Blue Shield until key questions about patient privacy are answered. The nonpartisan...
Blog Post
12/2/2014
Posted by Carmen Balber
$312,000 a day or $114 million this year. That's how much Consumer Watchdog challenges to excessive auto and homeowners insurance rates saved California families in 2014. Since 2003, our legal team's insurance rate challenges have put more than $3 billion in savings back in policyholders' pockets. If you're giving back on this #...
News Release
11/19/2014
Posted by Mark Reback
Santa Monica, CA - Two state audits released yesterday confirm a central allegation of twin class action lawsuits brought by Consumer Watchdog against Blue Shield and Blue Cross for dramatically misrepresenting the number of doctors available to consumers under new Obamacare health plans. "Hundreds of thousands of consumers have been misled...