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News Release
11/17/2016
Posted by Liza Tucker
Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years. Consumer Watchdog pointed out that while...
News Story
11/17/2016
Posted by Mark Reback
Click here to listen to the audio of this radio broadcast segment.   Consumer advocates on Thursday said Los Angeles water and power customers who were overcharged during the flawed rollout of a new billing system should also receive interest on top of any refunds they are entitled to. But attorneys representing customers in a class-action...
News Story
11/16/2016
Posted by Mark Reback
A judge ruled Tuesday against a restraining order that would have stopped Anthem Blue Cross from switching 500,000 Californians to health insurance plans offering no coverage for out-of-network care. A consumer group had asked the judge for the restraining order after Anthem sent notices saying customers would be automatically switched into plans...
News Story
11/16/2016
Posted by Mark Reback
The Los Angeles Department of Water and Power owes its customers at least $67.5 million in refunds and credits after the utility overbilled them, an independent monitor has concluded. The latest estimate represents a significant increase from the proposed $44-million class-action settlement announced in August 2015. The DWP has been plagued by a...
News Story
11/11/2016
Posted by Mark Reback
A consumer group has asked a judge to immediately stop Anthem Blue Cross from switching 500,000 Californians to health plans offering no coverage for out-of-network care. The dispute is over a change Anthem made to its 2017 plans known as preferred provider organizations, or PPOs, throughout much of the state.     In court papers...
News Story
11/7/2016
Posted by Mark Reback
To hold down premiums, the insurer switched to policies with no out-of-network benefits.   Several weeks ago, thick envelopes from Anthem Blue Cross stuffed with 21 pages of text landed in the mailboxes of thousands of the company's California customers. The cover letter indicated right at the top that their premiums were going up, and...
News Story
11/4/2016
Posted by Mark Reback
The fall health insurance enrollment period is shaping up as one to remember. With major insurers abandoning the Affordable Care Act exchanges in some states and premium increases abounding, litigation now promises to add to the tumult. Consumer advocates in California said today they are suing one of the state’s major exchange coverage...
News Story
11/2/2016
Posted by Mark Reback
A Santa Monica-based consumer-advocacy group sued Anthem Blue Cross Tuesday, accusing the insurer of misleading customers by sending them policy renewal notices without adequately warning them the plans no longer provide coverage for out-of-network physicians. "Anthem is breaking the law and its promises to consumers by attempting to...
News Release
11/1/2016
Posted by Laura Antonini
Santa Monica, CA – Consumer advocates announced a lawsuit today to block Anthem from terminating its individual PPO health plans in California currently scheduled for January 1, 2017. Anthem Blue Cross is claiming to ‘renew’ coverage for 2017 when in fact it is not adequately informing consumers that the new plans provide no...
News Story
11/1/2016
Posted by Mark Reback
Calling it a classic “bait and switch,” a California consumer group on Tuesday lashed out at Anthem Blue Cross of California, accusing it of misrepresenting to its customers that the health insurer’s  “renewal notice” for 2017 is actually railroading unassuming members into brand-new, bare-bones plans. Santa...