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News Story
11/20/2015
Posted by Mark Reback
Los Angeles Department of Water and Power officials said Thursday their customers would receive full refunds for any over-payments related to inaccurate bills sent out amid the utility’s bungled overhaul of its billing system, under revised settlement terms submitted to a judge this week. DWP and city officials said they support the...
News Release
11/20/2015
Posted by Jamie Court
Santa Monica, CA — The latest proposed settlement of a $44 million LADWP overbilling scandal offers some improvements over the last two, but still unfairly disadvantages ratepayers, Consumer Watchdog said today in a letter to LA Mayor Eric Garcetti and LA City Attorney Mike Feuer. “Ratepayers who have received large bills and entered...
News Release
11/17/2015
Posted by John M. Simpson
SANTA MONICA, CA – Consumer Watchdog and the Consumer Federation of California today joined in calling on Sen. Barbara Boxer to ensure that the highway bill now before Congress protects consumers and their safety. The highway bill, known as The Drive Act, has been passed by both the Senate and and a Conference Committee is reconciling the...
News Story
11/13/2015
Posted by Mark Reback
Consumer Watchdog says the man hired to be customer advocate for the DWP has failed at his job and needs to go. Consumer Watchdog has sent a letter to Mayor Eric Garcetti and City Attorney Mike Feuer urging them to fire DWP ratepayer advocate Fred Pickel.  Consumer Watchdog President Jamie Court explains why: “He has been largely...
News Release
11/12/2015
Posted by Jamie Court
Santa Monica, CA — Consumer Watchdog today wrote LA Mayor Eric Garcetti and City Attorney Mike Feuer asking the public officials to fire DWP’s “ratepayer advocate,” an energy consultant and Enron apologist, and to attend a lunch with overbilled DWP ratepayers to explain how their latest version of a settlement with the...
News Story
11/12/2015
Posted by Mark Reback
Years ago, Los Angeles voters decided that the city needed an independent advocate to scrutinize water and electricity rates and stand up for customers at the Department of Water and Power. Now a Santa Monica-based consumer advocacy group wants city leaders to oust the man who holds that job, arguing that he has failed to speak up as scandals...
News Story
11/12/2015
Posted by Mark Reback
The following Op-Ed Commentary by Consumer Watchdog President, Jamie Court, was published in Los Angeles Daily News on Thursday, November 12, 2015.   The repeating real-life corruption at the Los Angeles Department of Water and Power of recent years often feels as inevitable and unstoppable as the tragic cycle in the 1970s noir detective film...
News Story
11/12/2015
Posted by Mark Reback
Consumer advocates called today for the replacement of the ratepayer of the Department of Water and Power, saying he has failed to properly advocate for the utility’s customers. Representatives of Consumer Watchdog sent a letter urging Mayor Eric Garcetti and City Attorney Mike Feuer to fire DWP ratepayer advocate Fred Pickel, saying...
News Story
11/12/2015
Posted by Mark Reback
Consumer advocates called Thursday for the replacement of the independent watchdog of the Department of Water and Power, saying he has failed to properly advocate for the utility’s customers. Representatives of Consumer Watchdog sent a letter urging Mayor Eric Garcetti and City Attorney Mike Feuer to fire DWP ratepayer advocate Fred...
News Story
11/12/2015
Posted by Mark Reback
LOS ANGELES (CBSLA.com) — Mayor Eric Garcetti is defending the work of an independent watchdog of the Department of Water and Power (DWP) who critics say has failed to properly advocate for the utility’s customers. Speaking on a special edition of KNX 1070’s “Ask The Mayor” on Thursday, Garcetti said he supports DWP...