Home › refunds

refunds

Video
12/16/2016
Posted by Mark Reback
A judge is set to rule on whether State Farm Insurance must refund millions to consumers in California for overcharging them on homeowners and renters policies.
Video
12/16/2016
Posted by Mark Reback
State Farm Insurance is going to court to fight ordered millions in refunds for overcharging consumers on homeowners and renters policies.
News Release
11/17/2016
Posted by Liza Tucker
Santa Monica, CA -- Consumer Watchdog wrote Mayor Eric Garcetti today that last-minute revisions to a DWP ratepayer overbilling settlement now boost attorneys’ fees 46 percent to $19 million from $13 million, but shortchange ratepayers who should be paid interest on refunds owed them for three years. Consumer Watchdog pointed out that while...
News Story
11/17/2016
Posted by Mark Reback
Click here to listen to the audio of this radio broadcast segment.   Consumer advocates on Thursday said Los Angeles water and power customers who were overcharged during the flawed rollout of a new billing system should also receive interest on top of any refunds they are entitled to. But attorneys representing customers in a class-action...
News Story
11/16/2016
Posted by Mark Reback
The Los Angeles Department of Water and Power owes its customers at least $67.5 million in refunds and credits after the utility overbilled them, an independent monitor has concluded. The latest estimate represents a significant increase from the proposed $44-million class-action settlement announced in August 2015. The DWP has been plagued by a...
News Story
9/14/2016
Posted by Mark Reback
Payouts for utility overcharges, which were promised by June, will not be made until next year L.A. Department of Water and Power officials announced more than a year ago that they would refund tens of millions of dollars to Angelenos who were overbilled because of a faulty computer system. But customers are still waiting, and it will be 2017...
News Release
9/13/2016
Posted by Jamie Court
Santa Monica, CA — Consumer Watchdog today said that court filings by the Los Angeles Department of Water and Power showing misbilled ratepayers will have to wait until mid-2017 to get $44 million in refunds are unacceptable and Mayor Garcetti should act immediately to pay ratepayers back.   Attorneys for the DWP have again delayed a...
News Story
9/13/2016
Posted by Mark Reback
LOS ANGELES (CBSLA.com) — Consumer Watchdog, a nonprofit consumer advocacy group, claims ratepayers who overpaid the Los Angeles Department of Water and Power may not get refunds until mid-2017. In a news release Tuesday, the group cited court records, and claimed DWP attorneys have repeatedly delayed the settlement process. The DWP has...