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Blog Post
8/9/2011
Posted by Harvey Rosenfield
Will federal officials fall for AT&T’s promises and approve its multi-billion dollar merger with T-Mobile, when AT&T made exactly the same promises seven years ago and then betrayed them – costing its cell phone customers a fortune? Maybe the feds will think twice after getting our letter, which explains what happened after...
News Story
8/8/2011
Posted by Mark Reback
AT&T Inc.'s proposed $39 billion purchase of T-Mobile USA Inc. should be rejected because it will lead to higher prices for consumers, the public-interest group Consumer Watchdog told regulators. “T-Mobile customers who are forced to migrate to AT&T’s network will have to buy new phones, agree to more expensive rate...
News Release
12/20/2010
Posted by John M. Simpson
Santa Monica, CA — The Do Not Track Me function proposed in the Federal Trade Commission’s recently released online privacy report must be extended to include smartphones, Consumer Watchdog said today in the wake of a Wall Street Journal article showing how applications for the iPhone and Android phones widely share personal data...
News Release
12/15/2010
Posted by Mark Reback
Santa Monica, CA – Consumer Watchdog issued the following statement regarding today's announcement of a lawsuit and settlement agreement between the California Attorney General and DIRECTV:   "The lawsuit and settlement agreement announced today by the California Attorney General and DIRECTV – apparently one of a...
Courtroom Case
11/22/2010
Posted by Consumer Watchdog
Imburgia and Greiner v. DIRECTV Los Angeles Superior Court No. BC 398295 Court of Appeal, Second Appellate District, No. B239361 During 2008, Consumer Watchdog received complaints from the public concerning unexpected and undisclosed equipment charges by DIRECTV when customers terminated satellite television service, either because they moved...
News Story
8/12/2010
Posted by Consumer Watchdog
The nation's largest satellite TV service is getting some static. Consumers have now logged more than 40,000 complaints against DIRECTV on the Better Business Bureau's website. DIRECTV offers promotions like five months free or $29.99 a month. But some customers complain they're then surprised when charged extra fees for leasing...
Video
8/11/2010
Posted by Consumer Watchdog
Consumer Watchdog's Todd Foreman discusses the rationale behind the suit we have brought against DirecTV.
News Story
8/11/2010
Posted by Consumer Watchdog
A Santa Monica-based consumer watchdog group this week decried a proposal by Google and Verizon Communications that it says would put an end to net neutrality and create a system of pay-to-play haves and have-nots when it comes to internet access. " ... It sets up a two-tiered structure," says John M. Simpson of the Consumer Watchdog...
News Story
8/10/2010
Posted by Consumer Watchdog
Verizon Communications Inc. and Google Inc. urged U.S. regulators to leave wireless Internet services outside most policies that are designed to prevent carriers from making some websites perform better than others. The companies issued a "compromise proposal" for so-called net-neutrality rules. The plan would restrict Internet service...
News Story
8/10/2010
Posted by Consumer Watchdog
Proposal Would Let Internet Providers Favor Some Services Google on Monday reversed its long-held support for pure "net neutrality" and joined Verizon in calling for new laws that would enable Internet providers to favor some Web services over others. That touched off vehement  protests from consumer groups that support network...