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Overbilling

News Release
12/21/2015
Posted by Jamie Court
Los Angeles, CA – Los Angeles Superior Court Judge Elihu Berle for the third time failed to grant preliminary approval to an overbilling settlement with DWP ratepayers, calling for more disclosure and pro-consumer changes.  He said he would grant preliminary approval if those conditions are met. Consumer Watchdog has raised numerous...
News Story
12/21/2015
Posted by Mark Reback
A judge Monday gave conditional approval to a proposed settlement that calls for the Los Angeles Department of Water and Power to pay out tens of millions of dollars in refunds to customers who billed inaccurate amounts during a problem-filled overhaul of the utility's customer billing system. Superior Court Judge Elihu Berle said he supports...
News Story
12/21/2015
Posted by Mark Reback
A judge Monday gave conditional approval to a proposed settlement that calls for the Los Angeles Department of Water and Power to pay out tens of millions of dollars in refunds to customers who were billed inaccurate amounts during a problem-filled overhaul of the utility’s customer billing system. Superior Court Judge Elihu Berle said he...
Video
11/28/2015
Posted by Mark Reback
Randy Paige reports on how many LADWP ratepayers are still looking for answers on why they've been wrongly billed for tens of thousands of dollars.
News Story
11/17/2015
Posted by Mark Reback
In 2011, when Angelenos were considering a ballot measure to create a "ratepayer advocate" to monitor the Department of Water and Power, the Times editorial board endorsed the idea, with a caveat. We said the advocate should be a well-regarded professional with deep expertise in utility operations, not a populist bomb thrower solely...
News Story
11/13/2015
Posted by Mark Reback
Consumer Watchdog says the man hired to be customer advocate for the DWP has failed at his job and needs to go. Consumer Watchdog has sent a letter to Mayor Eric Garcetti and City Attorney Mike Feuer urging them to fire DWP ratepayer advocate Fred Pickel.  Consumer Watchdog President Jamie Court explains why: “He has been largely...
News Release
11/12/2015
Posted by Jamie Court
Santa Monica, CA — Consumer Watchdog today wrote LA Mayor Eric Garcetti and City Attorney Mike Feuer asking the public officials to fire DWP’s “ratepayer advocate,” an energy consultant and Enron apologist, and to attend a lunch with overbilled DWP ratepayers to explain how their latest version of a settlement with the...
News Story
11/12/2015
Posted by Mark Reback
Years ago, Los Angeles voters decided that the city needed an independent advocate to scrutinize water and electricity rates and stand up for customers at the Department of Water and Power. Now a Santa Monica-based consumer advocacy group wants city leaders to oust the man who holds that job, arguing that he has failed to speak up as scandals...
News Story
11/12/2015
Posted by Mark Reback
The following Op-Ed Commentary by Consumer Watchdog President, Jamie Court, was published in Los Angeles Daily News on Thursday, November 12, 2015.   The repeating real-life corruption at the Los Angeles Department of Water and Power of recent years often feels as inevitable and unstoppable as the tragic cycle in the 1970s noir detective film...
News Story
11/12/2015
Posted by Mark Reback
Consumer advocates called today for the replacement of the ratepayer of the Department of Water and Power, saying he has failed to properly advocate for the utility’s customers. Representatives of Consumer Watchdog sent a letter urging Mayor Eric Garcetti and City Attorney Mike Feuer to fire DWP ratepayer advocate Fred Pickel, saying...