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Legal Update
3/6/2014
Posted by Laura Antonini
On March 19, 2014, the California Court of Appeal will hold a hearing on DIRECTV’s attempt to force its customers who were wrongly charged early cancellation penalties to bring claims individually before private arbitrators rather than proceed in court as a class action. The class action lawsuit, brought by Consumer Watchdog’s...
Video
2/10/2014
Posted by Consumer Watchdog Admin
Consumer Watchdog's John M. Simpson discusses the implications of allowing carriers to disable your smart phone remotely. California state Senator Mark Leno has authored new bill in hopes that the wireless industry would wake up to the realities of high phone theft statistics in California. If enacted into law, it would effect all carriers of...
News Story
2/4/2014
Posted by Mark Reback
On Jan. 14, the U.S. Court of Appeals for the District of Columbia Circuit ruled that the Federal Communications Commission (FCC) does not have the authority over broadband providers in its provision of internet access and traffic “control” as it has with ISPs. Immediately red flags went up for those supporting Net Neutrality, fearing...
News Story
11/29/2013
Posted by Mark Reback
Before the end of the year, the FCC and the wireless carriers will likely announce that mobile phones will be "unlocked," meaning customers theoretically can use them on a different carrier's network. But is that truly a gift to consumers, or a lump of coal? Consumer advocates, elected officials and regulators will cheer the news as...
News Story
6/5/2013
Posted by Mark Reback
With so much competition, why does L.A.’s big cable provider, Time Warner, charge so much? Everybody wants to hate cable companies. They’re big, they’re bureaucratic, they have a history of lousy service, and they charge customers on average more than $100 a month to deliver TV programs—what used to come over the airwaves...
News Story
1/29/2013
Posted by Mark Reback
Prices for most of the firm's TV services are set to rise. The move comes as it cuts a deal for a baseball channel and as the cable industry loses subscribers. Just as Time Warner Cable has cut a deal with the Los Angeles Dodgers for a new baseball channel, which could add $5 to customers' bills regardless of whether they watch the channel...
News Story
1/19/2013
Posted by Mark Reback
Amid debate over standards, kids have easy access to violent and sexual content. Shoot zombies, watch their heads fly and blood splatter. Flick your finger and roll a virtual cigarette. Snap a photo and see what you look like with bigger breasts. It's all possible from a smartphone or tablet, and most of those games littered with violence,...
Blog Post
1/18/2013
Posted by Judy Dugan
Comedy is funnier when it hits you in the gut. That's what made a famous skit by Lily Tomlin about the phone company's abuse of customers so memorable, one tag line being "We are omnipotent." AT&T is still at it. As columnist James Temple writes in the San Francisco Chronicle Friday: In August 2006, the California Public...
News Story
9/6/2012
Posted by Mark Reback
The U.S. Federal Communications Commission (FCC) will commence evaluation of the mobile broadband speed to help customers know if they are getting value for money. A public meeting will be held Sept.21 in Washington D.C. to seek participation by other parties including researchers, PC World reported. At the meeting, the FCC will hold discussion on...
News Story
9/6/2012
Posted by Mark Reback
  Photo by Spencer Platt/Getty Images Trying to stream this video on your mobile device and frustrated by the stalling and stuttering? The FCC may be coming to your emotional rescue.  The agency has launched “Measuring Mobile America,” which is designed to test mobile broadband speeds and hold wireless...