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News Story
8/11/2010
Posted by Consumer Watchdog
A Santa Monica-based consumer watchdog group this week decried a proposal by Google and Verizon Communications that it says would put an end to net neutrality and create a system of pay-to-play haves and have-nots when it comes to internet access. " ... It sets up a two-tiered structure," says John M. Simpson of the Consumer Watchdog...
News Story
8/10/2010
Posted by Consumer Watchdog
Verizon Communications Inc. and Google Inc. urged U.S. regulators to leave wireless Internet services outside most policies that are designed to prevent carriers from making some websites perform better than others. The companies issued a "compromise proposal" for so-called net-neutrality rules. The plan would restrict Internet service...
News Story
8/10/2010
Posted by Consumer Watchdog
Proposal Would Let Internet Providers Favor Some Services Google on Monday reversed its long-held support for pure "net neutrality" and joined Verizon in calling for new laws that would enable Internet providers to favor some Web services over others. That touched off vehement  protests from consumer groups that support network...
News Story
8/10/2010
Posted by Consumer Watchdog
Click here to view this news segment. SAN FRANCISCO (CBS 5) ― The nation's largest provider of satellite television service is getting some static from consumers. There are now more than 40,000 complaints against DIRECTV on the Better Business Bureau's website. The company's also facing some lawsuits over its pricing and cancellation...
News Release
8/9/2010
Posted by Consumer Watchdog
SANTA MONICA, CA -- Google and Verizon's new joint broadband proposal pays lip service to the idea of "net neutrality," but actually would completely undermine the open and free Internet we enjoy, Consumer Watchdog said today. There are two fundamental flaws, said John M. Simpson, consumer advocate with the nonpartisan, nonprofit public...
News Story
8/9/2010
Posted by Consumer Watchdog
Google Inc. and Verizon Inc. in a joint conference call Monday spoke out against blocking, prioritizing or slowing down wired Internet traffic. The new broadband proposal by Mountain View-based Google and Verizon will not net neutrality, the companies said. Both say they think the Federal Communications Commission should levy fines to those who...
News Release
8/5/2010
Posted by Consumer Watchdog
SANTA MONICA, CA — Google is compromising a long standing principle it claimed to support in an effort to boost profits as it backs away from a key premise of an open Internet — “net neutrality,” Consumer Watchdog said today. Net neutrality — the idea that all data is treated equally by Internet service providers...
News Story
5/16/2010
Posted by Consumer Watchdog
More Companies Make You Pay for Customer Service Agent's Help Companies have added yet another obstacle to talking with a live person about a question or concern: fees. More businesses are subtly discouraging calls to customer service agents by charging for the conversation, as well as directing people to websites or automated phone systems. Some...
News Story
1/3/2010
Posted by Consumer Watchdog
Walk near a Puma store and a coupon for 20 percent off a pair of shoes flashes on your smart phone. Snap a picture of the Golden Gate Bridge and information instantly pops up about the landmark. Point your handset camera at the street ahead and see which watering holes serve Stella Artois. Welcome to the local online world. After a long detour,...
News Story
12/28/2009
Posted by Consumer Watchdog
San Francisco, CA -- Two consumer groups called on the Federal Trade Commission to block Google Inc.'s planned $750 million acquisition of mobile advertising company AdMob, arguing the deal undermines competition in what could become the critical billboard space of the digital age. In a joint letter to the FTC on Monday, Consumer Watchdog and the...