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News Story
10/16/2009
Posted by Consumer Watchdog
For the second time in two years, AT&T is raising local landline phone rates by more than 20 percent. The phone giant plans to start informing customers next week that charges for basic phone service will jump from $13.50 a month to $16.45 on Jan. 2. AT&T also plans to raise the rate for its LifeLine service for low-income customers, by 73...
News Story
9/24/2009
Posted by Consumer Watchdog
California consumers have taken DirecTV to court, saying the El Segundo-based satellite television company's "early cancellation penalty" unlawfully removes funds from customer bank accounts and charges their credit cards without prior knowledge or consent. One of the primary lawsuits consolidated into a class action case in Los Angeles...
News Story
9/1/2009
Posted by Consumer Watchdog
MSNBC -- Rob Connor of Charleston, S.C., watches his bills carefully. So he's pretty "steamed" that soon he's going to have to pay for the right to do so. Connor is caught in a debate that could pit environmentalists against consumer rights advocates over the basic monthly task of paying the bills. Connor's mobile phone provider, T-...
Courtroom Case
8/15/2009
Posted by Consumer Watchdog
Fighting to Redress Overcharged Consumers After Merger of Wireless Giants (Coneff v. AT&T Corp.) U.S. District Court for the Western District of Washington, No. 2:06-cv-00944-RSM U.S. Court of Appeals for the 9th Circuit, No. 09-35563 Following the 2004 acquisition of AT&T Wireless Services, Inc. by Cingular Wireless LLC, Consumer...
News Story
5/28/2009
Posted by Consumer Watchdog
Tuesday's decision was the first of its kind in a federal court that struck down the choice of law clause, said Harvey Rosenfield, a lawyer with the California-based non-profit Consumer Watchdog and co-counsel for the plaintiffs in the case, Coneff v. AT&T. "The groundbreaking part of this ruling is the federal district court...
News Story
5/28/2009
Posted by Consumer Watchdog
A federal judge in Washington state ruled that a class-action lawsuit against AT&T can proceed to trial. U.S. District Court Judge Ricardo Martinez struck down as "unconscionable" a clause in subscribers' contracts that required them to settle their complaints through arbitration with the company. The case was filed in Seattle in...
News Story
5/27/2009
Posted by Consumer Watchdog
Class action on Cingular/AT&T deal allowed to proceed -- Customers say being forced to pay fees, buy phones. Consumer advocacy group Consumer Watchdog described the ruling as a major victory for AT&T customers. "The company broke its promise to its customers, making them pay millions of dollars more than they should have. Now we can...
News Release
5/27/2009
Posted by Consumer Watchdog
Court Rejects AT&T's Efforts to Bar Customers from Joining Together to Hold the Company Accountable in Court   Santa Monica, CA -- A class action lawsuit charging that millions of cell phone users were misled and overcharged when Cingular merged with AT&T Wireless in 2004 may go forward, a federal court ruled on Tuesday.   In a...
News Release
2/20/2009
Posted by Consumer Watchdog
Groups Want Reversal On Ruling That Companies Can Continue Illegal Practices Until Someone Gets Hurt   Santa Monica, CA -- In an extraordinary request made late yesterday, eight public interest organizations asked the California Supreme Court to scrap its recent decision barring consumers from going to court to block unlawful terms in a...
News Story
12/11/2008
Posted by Consumer Watchdog
AT&T and L.A. City Hall Quietly Lead a National Push to Silence the Little Guy The day before Thanksgiving, Zuma Dogg, an outspoken community activist who has a comedian's sense of the absurd, stands in the far back of the thinly attended City Council meeting at Los Angeles City Hall, waiting his turn to speak during the public-comment period...