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Access to Justice

News Story
12/14/2015
Posted by Mark Reback
WASHINGTON (AP) - The Supreme Court ruled Monday that satellite provider DirecTV can avoid a class action lawsuit in California over early termination fees and force customers into private arbitration hearings instead. In a 6-3 opinion, the justices said that DirecTV's contracts can specifically prohibit customers from banding together to sue...
News Story
12/14/2015
Posted by Mark Reback
The Supreme Court said Monday that a class-action suit against satellite TV provider ­DirecTV over early-termination fees cannot go forward, because such complaints must be settled by private arbitration hearings. The court ruled 6 to 3 that its previous decisions on the subject mean that California consumers may not rely on a state law that...
Legal Update
12/14/2015
Posted by Harvey Rosenfield
In the latest of a series of decisions closing the courthouse doors on consumers, the U.S. Supreme Court ruled this morning, 6 to 3, that DIRECTV customers in California who were illegally charged “cancellation fees” of up to $480 – often taken directly out of a consumer’s bank account or charged to a credit card without...
News Release
12/9/2015
Posted by Liza Tucker
Santa Monica, CA — Consumer Watchdog today urged Senate pro Tempore Kevin de Leon to fully disclose racist emails written by scientists and other staff at the Department of Toxic Substances Control and to conduct a full investigation into the matter. DTSC emails Consumer Watchdog obtained from Public Records Act requests contain phrases such...
News Story
12/9/2015
Posted by Mark Reback
The head of the state’s toxics control agency said Wednesday she has disciplined two employees for using racially derogatory terms in emails, but activists called for a broader probe to determine if there is a cultural problem in the department. Meanwhile, an Independent Review Committee appointed by lawmakers to overhaul the state...
Video
12/9/2015
Posted by Mark Reback
Jamie Court warns consumers to beware of cheap knock-off versions of the hoverboards that are a hot item this holiday season, but have been exploding and catching fire.
News Story
12/9/2015
Posted by Mark Reback
Racist repartee found in state emails has prompted a consumer group to call for the firing of the employees who wrote the correspondence and to request a government investigation into bias at their department. The emails by William Bosan and Theo Johnson, both Department of Toxic Substances Control employees, run from to mid 2013 to the beginning...
Video
12/2/2015
Posted by Mark Reback
Ed Laskos interviews Consumer Watchdog's Jamie Court about two car donation charities that are accused of fraud and have lawsuits filed against them by CA Attorney General Kamala Harris.
Video
11/28/2015
Posted by Mark Reback
Randy Paige reports on how many LADWP ratepayers are still looking for answers on why they've been wrongly billed for tens of thousands of dollars.
News Story
11/20/2015
Posted by Mark Reback
Los Angeles Department of Water and Power officials said Thursday their customers would receive full refunds for any over-payments related to inaccurate bills sent out amid the utility’s bungled overhaul of its billing system, under revised settlement terms submitted to a judge this week. DWP and city officials said they support the...