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News Story
10/5/2016
Posted by Mark Reback
The story I’m about to tell does not quite match the one two years ago about Stella and Savely Goreshter, the Van Nuys condo dwellers who lived in dread after receiving a Los Angeles Department of Water and Power bill for $51,649.32. But it ain’t bad. Mrs. Velma Matthews, a retired schoolteacher who lives in Northridge with her dog,...
News Story
9/14/2016
Posted by Mark Reback
Payouts for utility overcharges, which were promised by June, will not be made until next year L.A. Department of Water and Power officials announced more than a year ago that they would refund tens of millions of dollars to Angelenos who were overbilled because of a faulty computer system. But customers are still waiting, and it will be 2017...
News Release
9/13/2016
Posted by Jamie Court
Santa Monica, CA — Consumer Watchdog today said that court filings by the Los Angeles Department of Water and Power showing misbilled ratepayers will have to wait until mid-2017 to get $44 million in refunds are unacceptable and Mayor Garcetti should act immediately to pay ratepayers back.   Attorneys for the DWP have again delayed a...
News Story
9/13/2016
Posted by Mark Reback
LOS ANGELES (CBSLA.com) — Consumer Watchdog, a nonprofit consumer advocacy group, claims ratepayers who overpaid the Los Angeles Department of Water and Power may not get refunds until mid-2017. In a news release Tuesday, the group cited court records, and claimed DWP attorneys have repeatedly delayed the settlement process. The DWP has...
News Story
6/17/2016
Posted by Mark Reback
As the sharing economy continues to grow, bureaucrats across the country are making sure they don’t miss out on the chance to get in the way of innovation. San Francisco passed tough regulations on home-sharing last week, but another California city is jumping on the anti-Airbnb bandwagon. This week, the Los Angeles City Planning Commission...
News Release
6/15/2016
Posted by John M. Simpson
SANTA MONICA, CA -- Consumer Watchdog today said it opposes a proposed Los Angeles City ordinance that would require home sharing platforms like Airbnb to turn over massive amounts of personal information to the city on a monthly basis, because it would violate consumers’ privacy and is little more than a “blank search warrant”...
News Story
6/15/2016
Posted by Mark Reback
A proposed home-sharing ordinance in Los Angeles would violate the privacy of individuals who use platforms such as Airbnb and put the burden of enforcement on residents, according to the advocacy group Consumer Watchdog. “This is an unwarranted intrusion into users’ privacy and inappropriately requires the home sharing platform...
News Story
12/23/2015
Posted by Mark Reback
LOS ANGELES (KABC) -- A Southern California judge on Monday gave "conditional approval" to a proposed settlement over problems with the Los Angeles Department of Water and Power billing system. "The settlement is not approved until it's approved. So, what the judge said was, 'OK, we are heading in the right direction. We...
News Story
12/22/2015
Posted by Mark Reback
Inside the courtroom, a judge's review on Monday of the Los Angeles Department of Water and Power's still-evolving settlement of a class-action lawsuit over a malfunctioning billing system was a mostly somnolent affair. The real drama was outdoors, where a press conference on the courthouse steps devolved into a shouting match between two...
Video
12/21/2015
Posted by Consumer Watchdog Admin
Consumer Watchdog has raised concerns that refunds owed ratepayers of Los Angeles DWP, many of whom have already made overpayments, will not be delivered for one year and a half under the best case scenario, while plaintiff attorneys will get paid $13 million in May. Consumer Watchdog's problems with the settlement include the need for...