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Laura Antonini
Blog Post
4/19/2012
Posted by Laura Antonini
Lately, California’s auto insurers have been slipping unjustified service fees onto bills – even when policyholders don’t use the service.
Take the “installment fee” or “finance charge” for example. Nearly all the big...
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Blog Post
12/30/2011
Posted by Laura Antonini
We’ve seen this before. A massive telecom giant plans to take over a slightly less massive telecom giant with promises that all customers will benefit. And then suddenly the fees rise and service quality degrades. Several years back Consumer Watchdog sued AT...
Blog Post
12/2/2011
Posted by Laura Antonini
Consumers can claim another victory in the AT&T/T-Mobile merger battle. Regulators listened to our warnings about the wireless giant’s false promises to consumers and are now blocking the deal.
On the heels of AT&T’s decision to withdraw its...
Blog Post
9/6/2011
Posted by Laura Antonini
Apparently AT&T can make up rules without following them. In an audacious move by the nation’s worst rated and most hated wireless carrier, AT&T recently filed multiple lawsuits against its own customers – just months after the U.S. Supreme Court...
Blog Post
8/31/2011
Posted by Laura Antonini
Did AT&T really think we’d fall for its broken record promises that the AT&T/T-Mobile merger would help consumers?
Just a few weeks after Consumer Watchdog wrote a letter urging regulators to block the AT&T/T-Mobile merger, the Department of...
Blog Post
6/14/2011
Posted by Laura Antonini
Everyone knows that insurance companies don’t like to pay claims when we get sick or injured, and long-term care insurance companies are no different. However, abuses including unjust denials of care are more disturbing when they harm the elderly and disabled...