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In The News

Consumer Watchdog's experts and advocates are quoted every day in the printed press, online, and on TV and radio. Below are selections from our appearances in the news.

News Story
4/10/2014
Business and residential customers affected by outages such as the one that hit AT&T U-verse broadband users this week may feel helpless, but they do have options, consumer and industry watchdogs say. Customers who lose Internet service, cable channels or phone service should request consideration in the form of refunds, discounts or add-ons...
News Story
4/8/2014
By Lance Duroni, LAW 360
Law360, Chicago (April 08, 2014, 3:22 PM ET) -- A California appeals court on Monday refused to send to arbitration a consumer class action accusing DirecTV Inc. of failing to disclose early termination fees, finding that a waiver of class claims in the company’s arbitration agreement with customers was unenforceable under state law. A...
News Story
4/7/2014
By Alison Vekshin, BLOOMBERG BUSINESSWEEK
WellPoint Inc. (WLP:US), the second-largest U.S. health insurer, is leading companies that have poured $13.4 million into defeating a ballot initiative that would give California regulators the power to reject increases in health policy premiums. WellPoint, based in Indianapolis, gave $12.5 million and its Anthem Blue Cross unit gave $270,000...
News Story
4/7/2014
By Wendell Potter, HUFFINGTON POST POLITICS BLOG
Executives at health insurance giant WellPoint are predicting they will have to implement "double-digit plus" rate increases next year, demonstrating once again just how politically tone deaf and profit-obsessed they apparently are. When I read WellPoint CEO Joe Swedish comments in Modern Healthcare that, there will "undoubtedly be...
News Story
3/31/2014
By Thomas Halleck, INTERNATIONAL BUSINESS TIMES
Google (NASDAQ:GOOG) is considering a bill pay feature for Google Now, the company’s digital personal assistant. A framework for the potential feature was uncovered in lines of code that appeared in a recent software update (version 3.3) to Google’s main Search app for Android devices, uncovered by tech blog AndroidPolice....
News Story
3/31/2014
By Josh Richman, BAY AREA NEWS GROUP POLITICAL BLOTTER BLOG
A ballot measure to raise California’s decades-old limit on medical-negligence lawsuit awards has gained a high-profile supporter: U.S. Sen. Barbara Boxer. Bob and Carmen Pack of Danville, whose two children were killed by a drugged driver in 2003, submitted 840,000 signatures a week ago to qualify their measure for November’s ballot...
News Story
3/31/2014
By Sharon Bernstein, REUTERS
(Reuters) - U.S. Senator Barbara Boxer endorsed a proposed California ballot initiative on Monday to raise the state's cap on medical malpractice awards, the first salvo in a political fight between lawyers backing the measure and doctors who oppose it. Consumer advocates in the most populous U.S. state submitted signatures last week to place...
News Story
3/29/2014
By Kathleen Pender, SAN FRANCISCO CHRONICLE
Getting a single traffic ticket on your license could raise your auto insurance premiums, in some cases substantially, according to a study released last week by InsuranceQuotes. This is especially true in California, where your driving-safety record by law must be the most important factor in determining your rate. Even though...
News Story
3/28/2014
By David Nather, POLITICO
Time’s up, Obamacare. Ready for your grades? After six months, the first enrollment season is coming to an end. So it’s time to take stock, with POLITICO’s report card that covers the highs and lows of the rollout. If you’re a supporter of the law, you might be cringing right now — you know the areas where the grade...
News Story
3/26/2014
By Catherine Rauch, OAKLAND MAGAZINE
Driven around Oakland lately, and noticed anything, well, large and troubling? That would be a billboard at 22nd Street, almost at Grand, boldly declaring that 2 in 10 doctors will be alcohol or drug impaired, with a toll-free number to report suspected abusers. Say what? That’s 20 percent. And what does “will be … impaired...