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Our Approach

Expose. Confront. Change.

Expose rip-offs and injustice. Confront the industries and politicians responsible. Change the world. Our mantra at Consumer Watchdog is simple, but effective. Whether we’re at the Capitol, in the media, or in the courtroom, these are the strategies we use to make sure that we win justice for American consumers and taxpayers.

You can also read about our recent victories and goals by viewing this PDF of this recent feature produced by the team at the Sacramento News & Review.

We Investigate.

With decades of experience researching consumer issues, corporate misbehavior and political corruption, we develop innovative solutions to some of our country’s biggest problems. Over the years our investigations have changed corporate practices, driven corrupt politicians out of office and inspired groundbreaking legislation.

We Mobilize.

When push comes to shove and government doesn’t respond, we get citizens involved online and on the streets to change policy from the ground up. We help regular people tell their stories to bring major issues the national attention they deserve, and we work with policymakers, groups and  and concerned citizens to get the change we need.

We Advocate.

For decades we have been a trusted voice for consumers that rises above partisan politics and special interest dealmaking. Whether submitting our analysis to a regulator, demanding action from a lawmaker or exposing an injustice to a news reporter, our unrelenting and unwavering approach to advocacy has been key to our success.

We Litigate.

We use the courtroom to win battles against large corporations that repeatedly break the law in order to rip off American consumers. Through legal and regulatory actions, we have changed corporate behavior and put billions of dollars back in the public’s pocket.

Success Stories

$102 Billion Saved for Policyholders
Consumer Watchdog's founder led the 1988 voter revolt against insurance companies that passed Proposition 103 and saved Californians billions. 27 years ago Consumer Watchdog's advocates led the successful effort to reform auto, home, and other property-casualty insurance companies. That 1988 ballot initative, Prop 103,... More >
The Rx Express
The 2004 presidential election provided a moment of clarity for many Americans about the high cost of prescription drugs. The issue infected the presidential debate between President George W. Bush and Senator John Kerry. So our consumer group chartered two private trains—dubbed the Rx Express—to take seniors to... More >
Guaranteeing Strong HMO Patient Rights
When he was in the California Legislature, Gray Davis, who later lost a recall election as governor in 2003, sponsored legislation to put the faces of missing children on milk cartons. When Consumer Watchdog wanted to force Davis, as governor, to sign a strong HMO patient protection law in 1998, our founder Harvey Rosenfield... More >
Exposing Senate Majority Leader Bill Frist’s Corruption
As recently as 2005, then Senate majority leader Bill Frist of Tennessee was a presumed front-runner for the GOP presidential nomination to succeed President Bush. Today he’s not even in the Senate. A conflict of interest exposed by Consumer Watchdog drove him out of politics. When Frist controlled the U.S. Senate in... More >
Passing Financial Privacy Legislation
When opponents of strong financial privacy protections claimed our privacy was not at risk, we proved the point in a novel way. We bought the Social Security numbers of Attorney General John Ashcroft, Defense Secretary Donald Rumsfeld, and other cabinet officials on the Internet for $26. When California legislation to... More >