Consumer Watchdog Staff

As Consumer Watchdog's founder, Harvey Rosenfield is one of the nation's foremost consumer advocates. Trained as a public interest lawyer, Rosenfield authored Proposition 103 and organized the campaign that led to its passage by California voters in 1988 despite over $80 million spent in opposition (still a record).
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Consumer Watchdog's President and Chairman of the Board is an award-winning and nationally recognized consumer advocate. The author of three books, he has led dozens of campaigns to reform insurance companies, financial institutions, energy companies, political accountability and health care companies.
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Consumer Watchdog executive director Carmen Balber has been with the organization for nearly two decades. She spent four years directing the group’s Washington, D.C. office where she advocated for key health insurance market reforms that were ultimately enacted into law as part of the Affordable Care Act.
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William Pletcher is the Consumer Watchdog Litigation Director.
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Consumer Watchdog's Senior Staff Attorney, Pamela Pressley has led Consumer Watchdog's efforts to enforce Proposition 103's mandates in court to protect California insurance policyholders against discriminatory practices and premium overcharges. Pam has authored appellate briefs and presented oral argument in cases successfully upholding the insurance initiative and other California consumer protection laws, resulting in numerous precedential published opinions, including The Foundation for Taxpayer and Consumer Rights v. Garamendi.
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Benjamin Powell is a staff attorney on Consumer Watchdog’s Litigation Team. While his primary focus is in the area of health insurance litigation, he also provides litigation support in other areas. Powell received a B.A. in Political Science from UCLA and a J.D. from Loyola Law School in Los Angeles
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Ben Armstrong got into the actuarial field later than most, after unsuccessfully attempting to become a professional musician. A native and current resident of Lincoln, NE, Ben started as Consumer Watchdog’s first (and only) Staff Actuary following an 11-year stint in the insurance industry. He still finds time to make music, playing drums, keyboards, mandolin, guitar, and bass with several bands.
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Kaitlyn Gentile is Consumer Watchdog’s paralegal. She supports the litigation team in all state and federal court filings and provides administrative and research assistance. Before joining Consumer Watchdog, Gentile worked at Lambda Legal, where she supported some of the nation’s top litigators fighting to achieve the full civil rights of LGBT people and those living with HIV.
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Michele Monserratt-Ramos is the Kathy Olsen Patient Safety Advocate for Consumer Watchdog focusing on health care, patient safety, legislation, and regulatory board matters in California. She has 20 years experience working in the public interest. She is a statewide and national patient advocate and brings that experience to Consumer Watchdog leading the effort to organize advocates to work on medical board public policy, medical board sunset review, legislation, and public participation in legislative hearings.
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Justin Kloczko follows tech and privacy for Consumer Watchdog. He’s a recovering daily newspaper reporter whose work has also appeared in Vice, Daily Beast and KCRW.
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Mary Kozanian is a Glendale native who graduated with a B.A. in Communication and Public Relations from California State University Los Angeles in 2014. After five years in the Markting industry, she went on to manage a brick & mortar shop that spcialized in manufacturing and distribution throughout Southern California. She has accreditations in marketing, consumer relations, and operations management. In her spare time, she serves as Director of Public Relations for Society of Orphaned Armenian Relief and commits herself to being of service to her community. Outside of work, her passions are theatre and quality time with friends and family.
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John Ennis is a filmmaker and author. His feature films are PAY 2 PLAY: Democracy’s High Stakes, exploring the role of money in politics, FREE FOR ALL! One Dude’s Quest to Save Our Elections, chronicling widespread voter disenfranchisement, and the Upright Citizens Brigade‘s Wild Girls Gone starring Amy Poehler and Matt Walsh. He is a co-founder of Video the Vote, a citizen journalism project exposing election problems, and served as executive director and board member for Public Interest Pictures. His first book, Where Else But The Streets: A Street Art Dossier, chronicles political street art in Los Angeles. His recent book, Democracy Days: Dispatches From the Obama Era, explores democracy issues during the Obama Administration.
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